"This was my first experience of leasing a Motability car from Ford, and from my first visit, to collecting the car I was kept in the loop of what was what.
On the day I picked up the car I was not kept waiting that long as it was very busy with other Motability customers asking about and collecting their cars, they could not have done better and I am pleased with the service I received. Even the follow up phone call (which was unexpected) checking that the car was fine and did I have any problems or concerns, and that Ford like to do a 3 month check on the car just to make sure everything is running correctly (more than my previous mobility dealer did).
I just wish I had thought of getting a Ford before and I see no reason why I will be going anywhere else when this lease runs out, except another Ford Car. Personally I don't think there was anything that could have been done better than it was, in my opinion all the staff deserve a pat on the back."
Putchased a Ford Focus on the Motability scheme
24th March 2015
Hendy Group Ltd, School Lane, Chandlers Ford Industrial Estate, Eastleigh, Hampshire SO53 4DG
Reg No: 192872
The Hendy Group, School Lane, Chandlers Ford Industrial Estate, Eastleigh, Hampshire, SO53 4DG is authorised and regulated by the FCA. Our FCA Register number is: 311625. Our permitted business is arranging non-investment insurance contracts and consumer hire and credit brokerage, with the right to cancass of trade premises for debtor-creditor-supplier agreements or consumer hire agreements. You can check this on the FCA’s Register by visiting the FCA’s website: www.fsa.gov.uk/register/ or by contacting the FCA by phone on: 0845 606 1234. Our Consumer Credit Licence number is: 513997
Hendy subscribe to the National Conciliation Service ADR scheme, for more information click here